Pricing

TrueRoot Systems uses clear, scoped services so small businesses can get help without committing to a large contract first.

Diagnostic and review services identify the issue, priority, and next step. Additional repair, cleanup, project, or monthly work is quoted before it begins.

Diagnostic fees are collected at booking.

Additional work is quoted before it begins.

Sometimes the root cause is not fully confirmed during the diagnostic and becomes clearer during the work. If scope changes, TrueRoot Systems will consult you before continuing.

Initial IT Diagnostic $150

For one specific issue, recurring symptom, or unclear technology problem.

Best for:

• One unclear issue or symptom

• A recurring problem

• A situation where you need direction before approving larger work

Includes:

• Initial discovery

• Basic troubleshooting

• Root-cause direction

• Plain-English explanation

• Recommended next step

Stabilization Visit $450

For approved repair, cleanup, or coordination after the diagnostic.

Best for:

• Recurring device, printer, Wi-Fi, or account issues

• Small cleanup projects

• Vendor coordination

• Practical fixes that need focused time

Includes:

• Up to 3 hours of focused work

• Repair, cleanup, or coordination

• Clear summary of what was done

• Additional work quoted before continuing

Operations IT Review $750

For businesses that need a clearer picture of their technology setup.

Best for:

• Gyms

• Studios

• Shops

• Salons

• Local service businesses

• Owner-led teams

Includes:

• Basic system and vendor overview

• Recurring issue review

• Account and access visibility

• Backup assumptions check

• Priority improvement list

• Simple written summary

Professional Office IT Risk & Continuity Review $1,500

For professional offices where reliability, access, documentation, and sensitive information matter.

Best for:

• Law firms

• Accounting offices

• Dental offices

• Insurance offices

• Professional services firms

Includes:

• Access and account review

• Microsoft 365 or Google Workspace review

• Backup and continuity assumptions

• Vendor dependency review

• Recurring issue review

• Documentation gaps

• 30/60/90-day improvement roadmap

Monthly Oversight Plans

For businesses that want ongoing accountability, documentation, coordination, and improvement.

Some businesses do not need full-time IT staff. They need a trusted technical partner who can check in regularly, track issues, coordinate vendors, maintain documentation, and help the owner make better technology decisions.

Monthly oversight is designed for businesses that want recurring accountability without guessing who owns the next step.

Local Business Check-In $350/month

For businesses that need light recurring support and priority scheduling.

3-month minimum, then month-to-month.

Best for:

• Gyms

• Studios

• Shops

• Salons

• Small owner-led businesses

Includes:

• One scheduled monthly check-in

• Up to 90 minutes of support/advisory time

• Basic documentation updates

• Vendor coordination when needed

• Priority scheduling over non-plan clients

• Monthly issue notes

Core Oversight $750/month

For businesses that need recurring IT accountability.

6-month minimum, then month-to-month or renewed agreement.

Best for:

• 3–10 users

• Small offices

• Cloud-based businesses

• Businesses with recurring issues or unclear documentation

Includes:

• Monthly IT review

• Up to 3 hours support/advisory time

• Vendor coordination

• Documentation upkeep

• Issue tracking

• Basic Microsoft 365 or Google Workspace support

Professional Oversight $1,500/month

For professional offices with higher trust, documentation, and continuity needs.

12-month agreement.

Best for:

• Law firms

• Accounting offices

• Dental offices

• Professional service teams

• Businesses with sensitive client information

Includes:

• Monthly risk and continuity review

• Up to 6 hours support/advisory time

• Access and account review

• Backup visibility review

• Vendor coordination

• Documentation maintenance

• Owner-facing reporting